Recent Posts

Why choose SERVPRO of West Pensacola for COVID-19 cleaning?

11/11/2020 (Permalink)

a person in protective gear and mask spraying a disinfectant with the SERVPRO logo beneath as well as an IICRC certification SERVPRO certified technician, disinfecting

Why Choose SERVPRO of West Pensacola for COVID 19 cleaning?

The Covid 19 Virus has been a definitive part of 2020, and SERVPRO of West Pensacola has been involved from the very beginning of the pandemic. We were a good ways ahead of the class, because leading into the winter of 2019 we invested in electrostatic sprayers to be able to help try and curb FLU outbreaks in the school systems. So when the Pensacola area started to report positive cases of COVID-19, we were ready to respond immediately. Many of our larger business and manufacturing plants in the area were able to call on us from the very beginning and start having their facilities frequently disinfected, as a precautionary measure, allowing them to stay in business, and prevent outbreaks within their workforce. We enrolled our staff in NORMI training so that our technicians are Certified in Bio-Pathogen Application. This gives them a better understanding of how viruses and pathogens work, as well as the reasons behind what disinfectants to use and how to effectively apply them. We have become well versed in proper procedures for COVID cleanings, ranging from Stage-1 preventative cleaning to Stage-3 positive cases. In the event of positive cases, all of our techs wear full PPE gear, with full body protective suits, face masks/ventilators, gloves and coverings. Along with applying disinfectant using Electrostatic sprayers, our technicians also cover affected areas by wiping down by hand. SERVPRO of West Pensacola also uses purely harmless products for disinfectant. Our favorite product is BENEFECT, because it is plant-based, being derived from Thyme, and doesn’t have any negative effects on people, which allows us to be able to spray in work environments, and have people get back to work quickly after we are done, so that the work day and production are not impeded. At this point in the fight against COVID-19 it is about trying to help people stay healthy, and continue to allow businesses and workers to keep moving forward. We are well prepared with the best in equipment and trained, experienced staff. We have created the Certified: SERVPRO Cleaned program, that involves window decals, table toppers and signage to let the public know that a building or facility has been officially cleaned by a Certified SERVPRO technician. SERVPRO of West Pensacola continues to take care of our community, and are able to take on much more, thanks to the efficiency of our team and electrostatic sprayers. The Pensacola community is still in a state of need with the current coronavirus circumstances. So we pride ourselves on being a very affordable option in these cleanings, so that businesses that are working to recover can still have comprehensive sanitization at a cost that is viable for their business model.

How to Handle Flooding from Hurricane Sally?

11/5/2020 (Permalink)

A concrete floor that has had flooring removed. Closet doors leaning on wall. Sheetrock is cut. A flooded room after being dried and having the floor removed and the sheetrock has been flood cut.


Hurricane Sally brought in a large storm surge and days of rain that caused many homes and businesses in the Pensacola and Milton area to have severe flooding. The waters began to rise early and continued on until roads, properties, vehicles, and eventually homes were filled with water. Much of Hurricane Sally’s severity was unforeseen. Many people went into the night under prepared, and it was not until it was too late that they saw the waters were entering their home. SERVPRO responded to help in homes where people ended up having to find refuge on top of their furniture because their entire home was flooded. SERVPRO of West Pensacola specializes in emergency response to water damage. We were taking calls during the Hurricane and were able to respond in a timely manner, getting there in time to extract the water, dry the contents and prevent further damage. Contacting SERVPRO of West Pensacola as soon as possible makes a big difference in the amount of salvageable materials. SERVPRO recommends first gathering up your most cherished valuables to save them from the water, and let the SERVPRO technicians take care of the homes.  Along with extracting water and drying homes damaged by Hurricane Sally, SERVPRO of West Pensacola also helps with removal and demo of parts of your home or building that have to be taken out. 

A major advantage of working with SERVPRO of West Pensacola is our willingness to work directly with your insurance company and FEMA. It is important to know who to contact, and to talk with your insurance company about what kind of coverage you have for floods and storm damage. It is also important to note the differences in storm coverage and flood coverage. For those living on the water in areas like Pensacola Beach, Perdido Key, and Milton, they experienced water damage from both wind driven rain as well as rising flood waters. All together all of us at SERVPRO of West Pensacola are thankful to be in a position where we are able to help our community through a difficult situation. Helping people get to the point where they can feel more in control after the damages to their home, and on the way to having things back to normal.

How Soon Can Water Cleanup Begin?

8/31/2020 (Permalink)

living room with wet grey carpet and water on green wall Contact SERVPRO of West Pensacola when your home needs water cleanup

Once You Call SERVPRO to Your Pensacola Home, We Arrive Within Hours to Begin Water Cleanup and Drying

Many water incidents take place that cannot get cleaned up with a mop and bucket. Even if you have a wet-dry vacuum at your Pensacola home, most standing water calls for skilled technicians for rapid cleanup to keep secondary damage from setting in. With a single call to SERVPRO, we are Faster to Any Size Disaster, and we can get to work right away so that you have the rapid water removal you need. 

How Does Water Cleanup Work?

Once water cleanup in Pensacola is underway, our team works to repair and restore your interior wherever water damage has set in. The work performed here may include repair or replacement of:

  • Drywall
  • Baseboards
  • Flooring 
  • Insulation
  • Carpeting

Our crew utilizes a broad range of controlled demolition techniques to bring your home back to preloss condition so that everything is just “Like it never even happened.” We always work with a plan to restore rather than replace so that we can save you the most time and money for your water cleanup project.

We adjust our cleanup protocols based on each unique job that we get. For large amounts of standing water, we use truck mounted pump extractors to pull up thousands of gallons promptly. We also have specialized tools for handling water removal from your carpets to salvage as much as possible. Once standing water is gone, we implement drying techniques using:

  • Centrifugal Air Movers – Sometimes called a ‘snail shell’ or turbo dryer, these fans produce focused, powerful air movement.
  • Axial Fans – Powerful fans force air to move with high dynamic pressure while being light, small, and easy to move around to adjust drying protocols.
  • Desiccant Dehumidifiers – Specialized units that help to remove moisture from the air to bring down humidity.

SERVPRO of West Pensacola is available 24 hours a day, seven days a week, whenever you need help with water cleanup. You can reach us by calling (850) 469-1160.

Does smoke color influence the resultant damage from Pensacola fires?

8/14/2020 (Permalink)

Smoke billowing out from under a door. Our SERVPRO crews can have your Pensacola home back to normal in no time after a fire damage.

SERVPRO Understands the Implications of Different Smoke Characteristics to the Fire Damage Restoration Process in Pensacola Properties

Smoke is one of the predictable byproducts of fires in homes. However, most people are not aware of the different variations of smoke produced, and the implications they might have on a property. SERVPRO helps cleanup damage from all types of smoke in Pensacola properties.

Which colors does smoke commonly exhibit?

You can simplify the process of fire damage restoration in your Pensacola home if you are observant enough to note the color of smoke emitted from your property as fire burns. The common color variations include:

  • Black smoke
  • White smoke
  • Grey smoke

Smoke contains different substances, including aerosols, particulate matter, and moisture. When smoke looks whitish, it is an indicator of a higher percentage of aerosols or water vapor in its composition. The outcome under such circumstances may involve a widespread accumulation of wet smoke residues on surfaces. Our SERVPRO crews can help you deal with the challenging cleanup process using advanced approaches such as soda blasting or surface stripping.

How damaging is a fire burning with black smoke?

Dark smoke can indicate several things, including:

  • Incomplete combustion of materials fueling the fire
  • Burning of synthetic materials 
  • The fire being highly volatile

Various challenges can arise after you notice a fire burning with thick dark smoke. For instance, the extreme heat from the scorching fire can push residues deeper into surfaces, making it tougher to clean the area or remove odors. The fire might also leave thick layers of residues all over the property, burdening you with extract cleaning steps. 

Our SERVPRO technicians prepare well to handle such cleaning situations with various resources, such as automated agitation equipment. We also have specially formulated cleaning products that help strip down residues from surfaces faster.

Smoke characteristics, including its color, connect with many aspects of the resulting damage. An experienced team from SERVPRO of West Pensacola can help you address the challenges the situations present. Call us at (850) 469-1160. We're Faster To Any Size Disaster.

Help! How Do I Save My Business’s Flooring from Water Damage?

8/12/2020 (Permalink)

green hoses, brick and sheet metal walls in a factory You Can Trust the Expertise, Training, and Cutting-Edge Equipment from SERVPRO to Cleanup and Restore Your Pensacola Water Damaged Property

SERVPRO Professionals Use Commercial-Grade Tools and OSHA-Approved Solutions to Remove Water Damage from Pensacola Businesses

You may not be considering the state of your Pensacola business’s floor every day. Still, in the event of a pipe leak, faucet overflow, toilet backup, or other water-related disasters, it is essential to have a plan in place for restoring your floors to a clean and safe state.

SERVPRO is available 24 hours a day, seven days a week, 365 days a year to address commercial water damage concerns for Pensacola businesses. These technicians ensure that cleanup is done to code as well as per industry standards outlined by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Your local SERVPRO is also licensed to offer mold remediation services (license #MRSR 2768) and biohazard cleanup (license #17-64-1560497).

SERVPRO Technologies are Designed to Eliminate Water Damage

SERVPRO relies on a blend of tried-and-true techniques, sophisticated technologies, and a scientific approach to ensure that businesses receive comprehensive restoration after a disaster.

  • Moisture detection technologies include specially-calibrated sensors and meters, infrared imaging, and thermo-hygrometers.
  • Water extraction tools include portable extraction units, truck-mounted extractors, and rovers for carpeting.
  • Structural drying equipment consists of powerful centrifugal air movers and commercial-grade dehumidification.
  • Water- and solvent-based deodorizers, as well as fogging systems, scented granules, sprays, and injection systems.

After performing mitigation services, SERVPRO teams and subcontractors can perform the necessary restoration tasks to return your facilities to a condition safe for day-to-day operations.

What Signs of Water Damage Should I Look Out For in My Floors?

  • Do you notice any soft spots or unusual dips in the flooring when walking through the facility?
  • Are these locations near plumbing or fixtures that handle large amounts of water?
  • Have you, your customers, or your staff observed an increase in humidity or unpleasantly musty odors recently?
  • If you pay the water bill for your facilities, has that increased unexpectedly despite water consumption remaining the same?

If you suspect that there is water damage on your Pensacola property, consider having a professional inspection performed as soon as possible. The more quickly you can take care of the damage, the more likely it is that you can salvage your subflooring and preserve indoor air quality.

How Do Commercial Flooring Solutions Handle Water Damage?

Pensacola business owners looking for more information on flooring for their property or considering implementing new flooring should consider the following:

  • Commercial hardwood is a highly effective and durable flooring solution, particularly for the cost. In many water damage situations that affect your business’s floors, planks can be restored, reinstalled, and refinished as needed.
  • Laminate and engineered wood floors, meanwhile, tend not to hold up as well to water damage compared to solid hardwood. In situations where planks have been affected, the plywood can quickly warp, buckle, or crack. These types of flooring are often more cost-effective and safe to replace rather than repair.
  • Concrete floors with vapor barrier sealants implemented on top make for easy cleaning, but water can spread and instead penetrate nearby crevices in walls and baseboards. Unsealed or damaged concrete, meanwhile, can quickly develop deeper cracks and efflorescence.
  • Ceramic tiles, such as those in restaurants and kitchens, can handle most damage well. However, the grout can stain, swell, or even become susceptible to mold growth.
  • Carpeting, whether in full sheets or tiles, can withstand some saturation and can often be restored in clean water damage situations. However, water saturation and moisture extraction do weaken the carpet and can run the risk of the pad and carpeting separating from one another.

What Tools Does SERVPRO Use for Odor Control in a Water Damage Situation?

SERVPRO Odor Control Technicians (OCTs) have a broad repertoire of tools at their disposal for handling water damage odors in a commercial space. These solutions include:

  • EPA-registered antimicrobials address a broad spectrum of odor-causing particles with a high rate of success,
  • Ultra-low volume foggers designed to disperse deodorizers so that they penetrate surfaces like water saturating surfaces.
  • Ventilation box fans designed to circulate as much as 3,200 cubic feet per minute. Air is exchanged approximately 40 times both before and after deodorizing.
  • Injecting water-damaged carpet and upholstery with deodorizers
  • Using hand pumps or sprays to dispense disinfectant solutions, which can aid in curbing odors.

SERVPRO of West Pensacola can return your business to a state that looks, “Like it never even happened.” Contact your local mitigation team at (850) 469-1160.

What Should I Expect During Flood water Removal in My Pensacola Home?

8/11/2020 (Permalink)

Home in flood water After your home suffers flood damage, you need a team of professionals to assist you with cleanup. Call SERVPRO right away! We are always available.

SERVPRO technicians communicate with you during every phase of the water loss restoration process.

Among water loss events that can occur in a home, flood damage is one of the most devastating and costly. The water can recede as rapidly as it enters a home, and the fact it wicks into walls and seeps under flooring makes it vital to begin the extraction and cleanup process immediately to limit the loss of contents and structural elements.   

What are Common Losses After Flood Damage in a Home?  

As the SERVPRO techs clean up the flood damage in your Pensacola home, numerous actions get taken to lessen the loss such as:   

  • Controlled demolition to remove damaged building materials
  • Pack out of contents for cleaning off-site
  • Removal of baseboards and sometimes build-in elements such as cabinetry, carpet and padding and insulation within walls

All of these actions inhibit any further water damage to the structure and allow the techs to extract any remaining moisture and move on to the drying phase of the mitigation. Because this type of water requires unique methods due to probable bacteria or other contaminants, it needs careful disposal. With their comprehensive education in handling this type of mitigation with their Biohazard #17-64-1560497 certifications, the techs know how to get rid of the water and remain within the municipal laws for managing wastewater. 

Do I Need to Worry About Mold?

Substantial training in mold remediation #MRSR2768 gives the techs the knowledge for early warning signs of a mold infestation and the ability to apply proactive treatments to the loss area to ensure that mold colony establishment is not an issue. 

SERVPRO of West Pensacola at (850) 469-1160 as soon as possible after flood damage. The trained, certified technicians arrive quickly and use their advanced equipment to dry the property and return it to its preloss condition, "Like it never even happened."

More information about Pensacola.

Why Are People so Worried About Water Damage in Pensacola?

7/25/2020 (Permalink)

boots on flooded floor SERVPRO of West Pensacola is at your service when water reaches your home.

Water Damage in Your Pensacola Home can Cause Significant Damage if not Treated Correctly

In Pensacola, we know that storms and water can cause a lot of damage, and we protect ourselves accordingly. We sometimes fail to realize that impact windows and reinforced construction do not protect us from a broken pipe or a leaky faucet, both of which can invite water to spread throughout our home. When you detect excessive moisture, it is best to contact a professional water restoration company to understand the scope of the damage.

Luckily, water cleanup services in Pensacola are just a phone call away when you call our specialized team at SERVPRO. Our crew trains to detect potential damage and remediate any areas of your home already suffering from excess humidity. Whether you are ankle-deep in water or your sense of smell detects moisture in the air, our staff uses state-of-the-art equipment to inspect your home and advice you on the next steps. We are available to act around the clock for your convenience, thus reducing the time your home is susceptible to damage.

What equipment is used in water restoration?

Water restoration is complex, and our SERVPRO crew is ready to handle it. Most people assume that pumps of varying sizes are equivalent to a complete restoration. Whereas this is true, it does not address the whole process. Our team uses submersible and truck-mounted pumps and wand extractors to remove water, but we also rely on additional equipment to protect your home. The following are examples of some of the tools we use:

    •    Thermohygrometers help us determine temperature and humidity levels in the environment, which informs our action steps.
    •    Moisture sensors allow us to be precise in our humidity readings within surfaces such as walls, carpets, and baseboards.
    •    Foggers- beyond extraction, foggers help us spray cleaning and disinfecting solutions to protect your home from bacteria that grow in humid environments.

SERVPRO of West Pensacola is at your service when water reaches your home. Call us at (850) 469-1160 and let us work hard to leave your home, “Like it never even happened.”

Where to Find Local Fire Damage Remediation Services?

7/15/2020 (Permalink)

SERVPRO Equipment and technicians Our SERVPRO technicians know exactly what to do after your home suffers a fire incident. Call us today.

SERVPRO of Pensacola Can Provide Your Home With Fire Damage Remediation Services!

Many people imagine that if fire damage ever occurred inside their Pensacola homes, it would be a grand disaster. However, many fire-losses are quite small in comparison. Statistically, there are many potential causes of fire inside of your home; however, not every fire may rage out of control.

Imagine a scenario where your Pensacola home suffers a small degree of fire damage. Picture plugging in an electric kettle with the intention of brewing tea. When you turn your back to look for which type of blend you would like, the electrical socket sparks a small fire. You hear the popping and smell the burning of plastic and act quickly, extinguishing the small blaze before it gets out of control.  

If the Fire is Small, Do I Need to Call For Remediation Services? 

Even small fires can leave behind an impressive amount of damage that could be hard for a non-professional to clean. For example, a small fire in your kitchen could leave behind: 

  • Smoke residue 
  • A foul smell
  • Scorch marks 

Even if fire damage is concentrated in a small section of your home, it can still cause tough stains and rancid malodors. The best thing you can do for your home is to contact professional remediation services. 

How Can SERVPRO Remove the Soot Stains and Bad Scent? 

Here at SERVPRO, our technicians are highly trained and have access to advanced technological equipment. To remediate the evidence of fire damage, we can: 

  • Use hydroxyl generators or thermal foggers to reduce the malodor in your kitchen
  • Use specially formulated cleaning agents to remove tough smoke-residue and stains
  • Remove anything that is beyond repair so that it can be replaced

At SERVPRO, our goal is always to leave your home feeling as if the damage inside did not happen. Trust our Institution of Inspection, Cleaning, and Restoration-certified (IICRC) technicians to help return your home to its preloss state. 

If your home needs fire damage restoration, get help now! Contact SERVPRO of West Pensacola by dialing (850) 469-1160. We're always open and ready to help you. 

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What Should I Do First When Water Comes Into My Pensacola Home?

7/12/2020 (Permalink)

Living room and Dining Room Flooded SERVPRO of West Pensacola (850) 469-1160 for assistance with flood damage in your home.

SERVPRO technicians can clean up and restore your Pensacola home from flood damage using their advanced equipment and restoration methods

When strong storms deliver damage to local Florida properties, no matter what the damage is, they all have a common need: for the cleanup to begin as soon as possible. This is particularly important when flood damage is within the structure. One of the first thoughts a Pensacola homeowner might be that everything within the loss area got ruined beyond repair. Still, through the professional restoration methods, SERVPRO technicians use, recovery of both structure and contents may be possible. Only if it safe to do should you do the following actions:
    •    Turn off the electricity to the home if there is a danger of water coming into contact with plugs or outlets
    •    Remove valuables and essential documents
    •    Pick up small items off the floor
    •    Put furniture in loss area on blocks or otherwise block the wood from coming into contact with wet carpet to avoid staining

Can SERVPRO Clean Insulation with Flood Damage?

When water enters and causes flood damage in a Pensacola home, the areas that generally need the most restoration attention are the walls, floors, and contents. Once sheetrock wicks the water, it cannot get returned to a state for reuse and requires removal. The techs do this using flood cuts. They measure carefully with their detection equipment above the waterline by several inches and cut off the water-laden portion. This exposes the insulation. In a clean water event in a home, if the insulation got used within the walls, it has potential for reuse after drying, and the techs collect it with a vacuum specifically for insulation. However, with floodwater, generally, anything that absorbs it is a loss, including insulation.

How Do I Know If Flood Water Has Contaminants?

Part of the comprehensive training that SERVPRO technicians undergo is the handling of biohazard materials, which they have certification in Biohazard #17-64-1560497. With this training, you can rely on the techs to:
    •    Test the water for the presence of bacteria or pathogens
    •    Choose the appropriate cleaning method  
    •    Safely extract and dispose of the water

Collective Actions During Mitigation of Flood Loss

If there was any delay beyond 48 hours or the water tested positive for harmful elements, it increases the loss to the property. The sheetrock, flooring, and furnishings that absorbed the water require safe removal and disposal. Some homes with damage from just an inch of floodwater in the home require removal of the sheetrock and flooring to the point the subfloor and framework are all that is left.

Wet carpet can cause injury due to its weight, and the techs extract the water and then cut it into strips for disposal according to local regulations for hazardous waste.

During the initial cleanout of loss items, nothing gets discarded without the knowledge and approval of the adjuster and/or homeowner. The techs do many actions to make the process organized:
    •    Creating a document that includes photos and descriptions of each loss item
    •    Providing a copy to both the homeowner and adjuster to expedite insurance claims
    •    Ensuring each part of the restoration process has coverage under the homeowners' policy to avoid out of pocket expenses

How Does SERVPRO Dry Properties So Quickly?

When setting up the equipment to dry a home, SERVPRO techs use their moisture detection equipment to determine the accurate scale of the damage in the house. Visually, the water loss may appear to stop at a certain point when, in fact, it migrated under the flooring to a broader area. Once the true scope of the area that requires drying gets determined, the techs set up a large number of air movers and dehumidifiers to bring down the interior air moisture levels all at once.

Mold Prevention is a Standard Part of Mitigation

Another integral part of the ongoing education process for the techs is learning about mold mitigation. They hold certification for mold remediation #MRSR2768, and workers know the safety protocols for removal of dried colonies to inhibit the potential for the spread of airborne spores through the use of their manual abatement techniques and equipment for air quality, such as air scrubbers. After drying the property, the surfaces get a thorough wipe down with professional-grade antimicrobials. In areas where colonies got removed, it is common for those places to get treated with an antimicrobial sealant to halt any return of the issue before reconstruction.

SERVPRO of West Pensacola (850) 469-1160 for assistance with flood damage in your home. The technicians are available 24/7, arrive quickly, and restore your home to its preloss condition.

Do Wet Vacuums Remove Standing Water in My Pensacola Home?

6/25/2020 (Permalink)

wet vacuum SERVPRO professionals are trained to handle all types of water damage.

Our professionals have many extraction tools, including wet vacuums, to prepare the property for thorough drying efforts. 

Regarding extraction for your Pensacola home or condo after a water loss incident, there are many tools and pieces of equipment that could be beneficial to this effort. Standing water can be a common threat after substantial disasters impact your property, so fast response by competent restoration professionals makes a difference in how quickly the house gets dried and even the ability of our team to protect structural elements and contents.

Wet vacuums are among the most standard choices for water removal in your Pensacola residence.These units are versatile and lightweight, making them easy to move from one portion of the house to another during the extraction phase. When water depths do not exceed two inches, wet vacuums remain the top choice to remove surface water and even trapped moisture in materials like carpeting and hardwood floors.

What Other Extraction Tools Can Professionals Use? 

As much of a place as wet vacuums have in the water removal needs of your damaged home or condo, other tools in our inventory also have a role in this vital mitigation effort. The choice in which extraction tools get used in specific situations falls to the inspection conducted by our project manager and crew chief before restoration begins. Often, the factors and play and choosing from the versatile array of options are the severity of the damage, the location of the surface water, and the specific materials affected. Some of the top machines for water removal include:

Between water removal and the drying of your damaged property, you can count on the fast response of our SERVPRO of West Pensacola professionals. We have many tools and technologies that we can deploy quickly to make water losses “Like it never even happened.” Give us a call today at (850) 469-1160.

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